Recognizing Differences in Ethnicities and Increasing Effective Communication
Wrigley, James T.
MetadataShow full item record
Crew Resource Management has been evolving since the early 1980’s. Originally referred to as Cockpit Resource Management (CRM), it was implemented by forward thinking individuals in the aviation industry. CRM, as it is known today by aviation professionals is now the training standard, and accepted worldwide within the aviation community. CRM has been instrumental in mitigating risk in both corporate and commercial aviation. There are many parts to CRM; human factor still remains the weak link in aviation disasters; and CRM works to reduce the level of error perpetrated by the human interacting with the machine. Through data collection and analysis we are able to modify our training to increase effective communication among the flight crew of an airplane (Jensen, 1995).